VETERANS FIELD GUIDE TO GOVERNMENT SHUTDOWN

 The Department of Veterans Affairs (VA) estimates 97 percent of VA employees continue to work during a shutdown, according to the VA Human Capital Contingency Plan. VA is committed to provide quality, consistent care and services to Veterans, families, Caregivers, and Survivors. VA ¢â‚¬â„¢s mission allows no exception to this standard even when operations are limited by the absence of appropriations (commonly known as a ¢â‚¬Å“Government shutdown ¢â‚¬ �).

SERVICES TO VETERANS NOT IMPACTED:

-VA Medical Centers, Outpatient Clinics, and Vet Centers will be open as usual and providing all services.

-VA benefits will continue to be processed and delivered, including compensation, pension, education, and housing benefits.

-Burials will continue at VA national cemeteries. Applications for headstones, markers, and burial benefits processing will continue.

-The Board of Veterans ¢â‚¬â„¢ Appeals will continue decisions on Veterans ¢â‚¬â„¢ cases.

-Call Centers: VA ¢â‚¬â„¢s primary call center (1-800-MyVA411) and the Veterans Crisis Line (Dial 988, Press 1) will remain open 24/7. The VA Benefit Hotline (1-800-827-1000) will be available Monday through Friday, 8:00 a.m. to 9:00 p.m. ET.

-Suicide prevention programs, homelessness services, and caregiver support will continue. Call 988 then Press 1.


SERVICES TO VETERANS IMPACTED:

-VA will cease providing transition program assistance and career counseling.

-Call Centers: VA ¢â‚¬â„¢s GI Bill (1-888-GIBILL-1) and National Cemetery Applicant Assistance (1-800-697-6947) hotlines will be closed.

-VA benefits regional offices will be closed.

-Public Affairs and outreach to Veterans will cease, including social media, VetResources emails, and responses to press inquiries.

-No grounds maintenance or placement of permanent headstones at VA cemeteries.

-Applications for pre-need burial at VA cemeteries will not be processed.

-No printing of new Presidential Memorial Certificates.


HAVE A QUESTION?

CALL US!

The one number all Veterans, their families, caregivers, and survivors can use to access VA resources 24 hours-a-day, 365 days-a-year. 1-800-MYVA411 (1-800-698-2411)


Link